Major server maintenance 1 & 2 June '18

[bmn]

We're doing some major work on the main TSS server over the 1st and 2nd of June, to resolve some big under-the-hood problems that have appeared in recent months.

As part of this, all of the websites are being moved to our backup server while the main server is being worked on. In SSMB's case, we brought the move forward to earlier on Friday since people were experiencing major problems using the site - this was the cause of the 3 hours of downtime. However, the backup server has significantly fewer computing resources, so everything will be running slowly until the sites are moved back over. We've also had to disable the search functionality, which includes the activity streams on profiles.

We intend to complete the work tonight (the morning of the 2nd) if possible. When we're able to, SSMB will be closed for maintenance again, so the database and uploads can be transferred back to the main server.

As always, I apologise for the downtime, and with any luck things will be running better on the other side.

[Sonic Fan J]

Thanks for the further clarification. Always glad to know what's going on. Anyway take your time and don't run yourselves ragged taking care of everything. I think we can handle a few hours of sluggish performance if it means most of the problems will be going away.

[bmn]

The move went smoothly, if slowly. There's still a lot going on in the background, so things may be slow at times.

[Sonic Fan J]

4 hours ago, bmn said:

The move went smoothly, if slowly. There's still a lot going on in the background, so things may be slow at times.

Thanks for everyone's hard work  Now get some well deserved rest so you can enjoy the fruits of your labor